Meticulous selection of the best raw materials, inhouseformulation and production of the granules, design and development of machinery and technology in the company laboratory, great care in every stage of the production process, extremely high quality output, and maximum customer satisfaction with the products, delivery times, service and quality: these are Merlett’s “key words” and values. Ever since the very start, they have brought about widespread renown and acclaim in Italy and further afield for the company’s flexible plastic technical hoses.
INNOVATION LEADS TO DEVELOPMENT
Over the years, an ongoing search for new materials, technologies and markets has allowed Merlett to improve its existing products and create new ones. Merlett currently has the largest product range in the field and it is continually evolving thanks to the development of new materials and production technologies.
Now more than ever, it is necessary to take this approach in order to cater to the constant stream of new demands from the market.
In our laboratory, we are continually testing new types of materials and their interaction with the environment, so that we always have the “right recipe” for the “right purpose” at the “right time”, thus giving total customer satisfaction.
CARE OF THE PRODUCTION PROCESS
Merlett actively monitors and manages the entire production chain, from the use of high quality raw material, to the delivery of goods to the final customer. The company objective is to safeguard the quality of the product up to its final destination.
INTEGRATED PRODUCTION AND PRODUCT TRACEABILITY
In Merlett the whole production process is monitored in every phase: the key word is PRODUCTION CHAIN. By production chain we mean the chain of production stages existing from the purchase of the raw material until the goods reach the end customer.
The ultimate objective of Merlett is to safeguard the quality of the product from the purchase of the raw material, through strictly in house production of the semi finished product, until the end product is delivered to its final destination.
Merlett has developped a branding system which permits to identify every single meter of product and to trace the exact production date.
HIGH QUALITY AND MANAGEMENT OF COMPLEXITY
Merlett can boast an excellent quality of its products, due to its ability to renew itself over the years and constantly improve itself, dealing brilliantly with increasingly stringent quality standards, hand in hand with increasing complexity. "Complexity is one of the fastest growing sector in the knowledge economy: those who can read it survives."